A Data-Driven Approach to Staff Supervision in Care Homes
- Unlock deeper insights through anonymous staff surveys
- Foster meaningful supervision via data-guided discussions
- Automate supervision scheduling, process, and record-keeping
Current Issues in Your Care Home Staff Supervision?
Lack of Standardisation
We lack a consistent or uniform approach to staff supervision in our care home or across our group of care homes.
Lack of Adherence
There are clear guidelines and policies for supervision, but they may not be consistently followed in our care home.
Poor Communication
Supervision may not be effectively communicated to our staff, or they may not feel comfortable providing feedback.
Time-consuming
Supervision is often seen as a repetitive task that takes up valuable time. Limited time and resources are major issues.
Limited Impact
Supervisor's feedback often doesn't lead to meaningful change or improvement in staff performance and quality of care.
Incomplete Coverage
Our current supervision sessions cover only a limited number of topics, leaving many areas of staff performance unaddressed.
Excessive Paperwork
Writing a clear and concise supervision report is extremely time-consuming. Keeping and filing documentation is burdensome.
Limited Feedback and Analysis
Our care home struggles to derive meaningful data from staff supervisions and use it for further analysis and staff development.
Inconsistent Competency
The effectiveness of supervisors in our care home may vary, and not all staff may feel comfortable giving or receiving feedback.
Training and Knowledge Gaps
Staff may not have the necessary skills or training to provide effective supervision, or they may not apply their knowledge effectively.
Workload and Burnout
Supervision is seen as an additional burden on top of other demands, contributing to staff burnout and reduced engagement.
Regulatory Focus
Supervision is often seen as a regulatory requirement rather than a means to support workforce development and improve care quality.
Why are We Different?
We strategically craft survey questions to draw out essential staff perspectives that might otherwise go unshared in care homes.
Our Focus Revolves Around Three Major Themes
- Perception of self-knowledge
- Perception of peer performance
- Perception of management efficacy
Harnesses this Intelligence to Shape Impactful Supervision Sessions
- Elevate staff performance
- Enhance management effectiveness
- Improve the quality of care delivered
Bi-weekly anonymous surveys
Staff complete succinct, 10-question surveys on selected key areas.
Intelligent analysis
CareScore identifies issues and suggests actionable steps for face-to-face discussions during supervision.
Targeted supervisions
Supervision schedules are automated, featuring pre-prepared, issue-specific questions derived from survey data.
Our Survey Themes
Touching the pulse of care homes
Interested to Know More?
I will be happy to walk you through our process and answer any questions you may have.
If you're as excited about our product as we are, and decide to become an early adopter after experiencing our demo, we have some amazing perks in store for you.
- Exclusive access to new features
- Discounted pricing and priority support
- Co-creation & investment opportunities
CareScore's innovative idea promises to transform care home supervision, saving time and ensuring meaningful feedback. This exciting approach is poised to create a win-win situation, enhancing team performance while maintaining regulatory compliance.
I reviewed the CareScore project and was impressed by its innovative solution for 360-degree feedback in the care sector. CareScore effectively standardised employee performance and streamlined supervision, making it an essential tool for improving team dynamics.
During supervision, I like to incorporate organisational values to encourage desired behaviours. The current system we generally follow in care homes has many limitations, but CareScore proposes interesting changes to maintain care quality.
